Once an innovative instant messaging service, WhatsApp today offers businesses one of the most effective ways to reach users. But, like text messages and calls, expansion has come with spam and scams. What’s happening to Whatsapp? How can we stay safe? Mint explains:
Now what’s up with WhatsApp?
A host of users have reported getting spam and scam calls and messages from unknown international numbers on WhatsApp. This prompted minister of state Rajeev Chandrasekhar to say the electronics ministry has taken note of the complaints and will send the platform a notice. WhatsApp issued a statement reaffirming its commitment to user-safety and security. It also claimed it had ramped up its artificial intelligence and machine learning systems to deal with such abuse, and that its new enforcement regime would bring them down by “at least 50%".
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